TIPS, Inc.

Course Curriculum

OUR ONLINE TRAINING COURSE CURRICULUM MEETS TECHNICAL KNOWLEDGE AND FORMAL SKILL SETS RECOGNIZED BY NEWLY ESTABLISHED RESTAURANT INDUSTRY STANDARDS.

FRONT OF HOUSE DUTIES

6.1 STYLES OF SERVICE

6.2 GENERAL RULES OF TABLE SETTING

6.3 PREPARING DINING AREA FOR SERVICE

6.4 POS SYSTEMS

6.5 SIDE WORK – OPEN / CLOSING PROCEDURES

6.6 GUEST-CENTRIC SERVICE

6.7 GENERAL RULES OF TABLE SERVICE

6.8 FRONT OF HOUSE POSITIONS

6.9 PROCEDURES FOR PROCESSING GUEST CHECKS

6.10 WORK FLOW BETWEEN FRONT & BACK OF HOUSE

6.11 FORMAL DINING ETIQUETTE & PROCEDURES

6.12 APPROPRIATE DRESS & HYGIENE

Course curriculum also includes:

• HOSTING PROCEDURES & SKILL SETS
• ESTABLISHING RAPPORT WITH YOUR GUESTS
• SUGGESTIVE SELLING
• UP-SELLING
• PRESENTATION OF THE FINAL BILL